It is an exciting time at Ellis and Badenhausen Orthopaedics! Our physical therapy clinic is seeking a dynamic individual to join our team in the role of Medical Receptionist. This is a Full-Time position with amazing benefits, great hours, and even better team members!
Benefits:
· Generous PTO accrual
· Medical, Dental & Vision Insurance
· Company-sponsored Life Insurance and Long Term Disability Policies
Responsibilities and Duties:
· Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
· Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
· Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
· Ensures availability of treatment information by filing and retrieving patient records.
· Maintains patient accounts by obtaining, recording, and updating personal and financial information.
· Obtains revenue by recording and updating financial information, recording and collecting patient charges.
· Protects patients' rights by maintaining the confidentiality of personal and financial information.
· Maintains operations by following policies and procedures; reporting needed changes.
· Contributes to team effort by accomplishing related results as needed.
· Other duties as assigned.
Minimum Requirements:
· 1-2 years of Physical Therapy Office experience a plus
· Experience with patient scheduling
· Proficient in Microsoft Office
· Excellent Customer Service and Telephone skills
Other Skills Required:
· Ability to Multi-task
· Organized
· Self-Motivated
· Attention to detail
This position requires a background check upon acceptance.
Physicians Rehab Solution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Req# 3225
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