Job Description

Are you seeking an opportunity to expand your skills and knowledge as a TMC Operator 1? Look no further and apply today.

Opportunity: TMC (Traffic Management Center) Operator 1 

Location: Austin, Texas

Job Type: Full-Time, Hourly, On-site 

Salary: $21 per hour (commensurate on experience/qualifications)

Who we are:

Maldonado-Burkett, LLP (M-B), a Texas based Engineering firm established in 2007, has an immediate opening in Austin, Texas for a Traffic Management Center (TMC) Operator 1 . M-B nurtures a culture where team members are supported, included, and empowered to make meaningful decisions. We have steadily grown to six offices across Texas and Georgia with over 100 team members. We offer generous opportunities for career development and growth. If you’re looking for an opening where you can make an immediate impact, we welcome your application.

Work Perks:

• Health / Dental / Vision with Employer Contribution
• Employer Matched 401(k)
• Health Savings Account
• Employer Paid Life Insurance
• Paid Holidays and PTO Accrual
• Professional Development Opportunities

What we are looking for:

M-B is currently looking for an entry-level Traffic Management Center (TMC) Operator 1 . TMC Operator 1 uses ITS devices such CCTV cameras and traffic detectors to monitor roadways within the City of Austin. Using project specific software, operators maintain an accurate real-time traffic incident status database and respond to traffic incidents. A preferred candidate will demonstrate an interest in intelligent transportation systems and have an associate degree (or higher) in science, engineering, or a related technical field; but all are welcome to apply.

This site is not accessible via public transportation; reliable transportation will be a requirement

How you’ll make an impact at M-B as a TMC Operator 1:

• Manage traffic incidents and traffic signal information in accordance with applicable operating guidelines.
• Detect and confirm scheduled or unscheduled traffic incidents and use the available information to adjust traffic signal schedules to account for changing roadway conditions.
• Disseminate pertinent information to the public via Dynamic Message Signs, social media, email, and telephone communications.
• Report and obtain traffic incident status information to and from partnering agencies.
• Prepare detailed documentation and reporting of traffic incident status and traffic signal conditions in accordance with applicable operating guidelines.
• When necessary, provide outstanding customer service when responding to customer calls.
• On-the-job training is provided.

What it takes to be successful as a TMC Operator 1: 

• Demonstrate an ability and interest in learning new computer programs while having experience with common computer programs such as Microsoft Office.
• Demonstrate an ability and interest in reading, interpreting, and communicating technical information. 
• Demonstrate a willingness and ability to solve problems, prioritize duties, and complete required tasks effectively.
• Demonstrate an ability and interest in working as part of a team while also having the ability to work independently on specific assignments.
• Have a willingness and ability to work on weekends, holidays, and for extended hours during the week. 
• Have a high school diploma or high school equivalency certificate (GED).
• Have a valid driver’s license.
• Successfully pass a background check and drug test before beginning employment.

Conditions of Employment:

• Applicant will be subject to a Motor Vehicle Record Check. Satisfactory driving records are required for driving company or personal vehicles and motor driven equipment to conduct company business.
• Applicant must be able to pass a pre-employment drug screen. Safety impact employees will be subject to additional drug and alcohol testing throughout his/her employment.
• As part of its employment process, M-B may procure or have prepared a criminal background check. An applicant with an unsatisfactory criminal background check report is ineligible to be hired for the position for which the report is initiated.
• If hired, applicant must provide document(s) within three (3) days of hire date that establish identity and employment eligibility. A complete list of acceptable documents is on file with the local Texas Workforce Commission office or .

M-B is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Women, minorities, people with disabilities and veterans are strongly encouraged to apply.

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