Job Description

Senior Collections Coordinator

New York, NY

Schedule: Hybrid 3 days in office

Job Description

A large global professional services firm seeks a Senior Collections Coordinator to join their dynamic team.

This role will be responsible for supporting the firm’s overall financial health and strengthening client relationships, while monitoring the office’s accounts receivable (A/R) and actively engaging with attorneys, Attorney Support Assistants, Senior Coordinators, Revenue Coordinators, and Assistants (the “Revenue team”), and clients to facilitate timely payments.

Responsibilities:

• Developing an understanding of the practice office’s A/R through regular meetings with billing attorneys, the Revenue team, and Attorney Support Assistants/Specialists, and documenting this information in the firm’s internal inventory management tracking systems
• Coordinating with the billing attorneys and the Revenue team to determine the most appropriate course of action to address aged A/R, collect payment, and reduce collection days
• Constantly updating billing attorneys and Revenue team members on outstanding items that require action and may conduct client outreach on action items as directed by billing attorneys
• Producing regular and ad hoc financial and statistical information for the Senior Accounting Manager, Finance Committee, practice office leadership, and, as requested, billing attorneys, exhibiting judicious use of financial systems
• Serving as an escalation point for the Revenue team to guide them or take on more complex or challenging collections issues
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information

Qualifications:

• Exhibit excellent verbal and written communication skills
• Possess strong technology skills, including intermediate knowledge of MS Office and Excel
• Demonstrate knowledge of 3E, CMS, or similar legal accounting systems
• A high school diploma or equivalent required
• A bachelor’s degree in accounting, or related field, preferably
• A minimum of three (3) years of experience working in a legal or professional services environment, including exposure to general accounting practices
• Experience with professional services collections strategies, preferably
• Excellent salary with bonus potential

" We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. "

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