Job Description

Job Summary

• Responsible for handling all front desk operations and administrative assistance at the corporate office.

Essential Duties and Responsibilities

• Presents and maintains a professional appearance
• Responsible for greeting all individuals into the front office area in a pleasant manner and responding to their business needs
• Monitor all visitors who enter the corporate facility for security purposes
• Responsible for answering all incoming calls using a Teams environment, responding appropriately to their requests or questions, and transferring calls to the appropriate person/location
• Receives incoming telephone calls in a prompt and courteous manner and performs administrative duties as directed
• Schedule conference rooms as needed
• Processes and distributes mail (incoming and outgoing), and processes incoming faxes through an email fax server
• Maintains the front office area, kitchens and conference rooms
• Assists Administrative team with various meetings, events, and day-to-day needs
• Other duties as needed

Skills and Abilities

• Ability to balance multiple tasks with changing priorities
• Ability to self-start, work and think independently ensuring to meet deadlines
• Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
• Excellent attention to detail and organizational skills
• Must have clear and professional communication skills (written and oral) both internally and externally
• Proficient with Microsoft 365 (specifically Teams, Outlook, Word, and Excel)
• Effective communication and interaction with employees, clients, colleagues, and the ability to work effectively with all levels of the organization
• Demonstrated customer service focus and client communication skills

Education and/or Experience

• Minimum high school diploma or equivalent
• Minimum 3 years of similar or related experience in an office environment required
• Florida Notary Public appointment preferred, but not required
• Bi-Lingual (Spanish) preferred, but not required

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment.

This role uses standard office equipment such as computers, scanners, photocopiers, postage machine/meter, etc., and remotes and touch panels for window shades and conference room displays.

The work environment is generally moderate in noise (inter-office conversations and computers/printers).

Physical Requirements

The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• This position regularly requires employees to sit, walk, reach, bend, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment, remotes and touch panels.
• This position maintains kitchens, conference rooms, and supplies, requiring the employee to lift independently up to 50 pounds.

Direct Reports

• This position does not have any direct reports

Work Hours

This is a full-time, daily, in-office position and does not support a remote or hybrid schedule.

AVI-SPL reserves the right to alter work hours and work location as deems necessary

AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected

VEVRAA Federal Contractor

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