Title: Content Specialist
Location: Stamford, CT (4 days onsite/week)
Duration: 6 Month Ongoing Contract (Would like to convert this person full-time depending on performance)
Required Skills & Experience
Nice to Have Skills & Experience
Job Description
Insight Global is looking for a Support Content Publisher to join the Digital Service and Customer Experience (DSCX) team at a large Telecommunications company in Stamford, CT. This team is responsible for enhancing the customer experience and providing the right messages at the right time to the right customer. This person will be responsible for driving the execution of an interactive, digital self-service experience for customers by testing and publishing online support content and analyzing areas for improvement in design, content, and usability. This person will publish web content and proof for accuracy, message presentation and brand style. They will be responsible for optimizing SEO, headline style and length, graphics sizing, photo cropping, hyperlinking, etc. 20% of their day will be spent analyzing and understanding the analyst metrics, 40% spent on various tasks that come through their ticketing system like setting up new website layouts and creating content area for support sights. Remaining 40% is spent on projects: researching, running testing, and pitching creative ideas to increase customer experience and reduce cost. This position requires technical expertise, great communication skills, the ability to understand and translate technical and product launch information and to work closely with copy editors, designers, journey owners and technical teams.
...RevOne Companies is seeking an experienced and highly analytical Business Analyst with 5+ years of proven success across companies of various sizes. The ideal candidate will have a strong command of business analysis best practices, including writing actionable user...
...Our Occupational Therapists enjoy professional autonomy, but they also benefit from the camaraderie of being considered part of the school community and the special education team. They will work with different schools to conduct assessments, attend IEPs, and provide new...
...WE ARE HIRING EXPERIENCED INTERPRETERS!!! LANGUAGE: ROMANIAN Requirements: ~90% English proficiency~ Steady wired internet connection ~ USB Wired headset ~ Windows 10or MacOS WHAT WE OFFER YOU: Fully remote position with a clear schedule Full...
...A private family based in Fort Lauderdale is seeking an experienced, professional Nanny to provide exceptional care for two young children (toddlers). The ideal candidate will bring a warm, nurturing presence along with the professionalism and flexibility required to...
...work ethic, and motivated candidates to join our sales team. The position provides a hands-on training approach to move from an entry level sales representative to running one of our locations we are expanding into next year. Tusk is committed to maintaining a challenging...